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Forms & Policies

Welcome to Sunday Service Mobile Detail!

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We're committed to making your detailing experience simple, transparent, and convenient.

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Here you'll find our booking policies, deposit requirements, cancellation terms, and important customer documents.

 

Certain forms and agreements must be completed before your scheduled service. 

 

Please note: Appointments are confirmed only after your quote is approved and your required 25% deposit is received.

Booking, Deposits & Cancelations

All Sunday Service Mobile Detail appointments are by request only and subject to availability.

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Once your inquiry is received, our team will review your requested services, vehicle details, condition, and service location before providing a final quote.

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A 25% deposit is required to secure your appointment. Your appointment is not confirmed until your quote has been approved and your deposit has been received.

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Your deposit will be applied toward your total service cost. The remaining balance is due upon completion of your detailing service.

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We accept secure electronic payments through our approved payment processor.

Cancellation & Rescheduling Policy

At Sunday Service Mobile Detail, we understand that plans can change. Because we reserve dedicated appointment times and prepare equipment and supplies for each customer, the following cancellation policy applies.
 

Cancellations With 24 Hours or More Notice

Customers who cancel at least 24 hours before their scheduled appointment may request a full refund of their deposit or reschedule their appointment, subject to availability.
 

Cancellations With Less Than 24 Hours Notice

Cancellations made less than 24 hours before the scheduled appointment will result in forfeiture of the required 25% booking deposit. This deposit is nonrefundable and compensates for the reserved appointment time.
 

No-Shows

Customers who are unavailable at the scheduled service location or fail to provide access to their vehicle at the agreed appointment time may be considered a no-show. The 25% deposit will be forfeited.
 

Rescheduling

Rescheduling requests must be submitted at least 24 hours before the appointment to avoid forfeiting the deposit. Requests made with less than 24 hours’ notice may be treated as late cancellations unless an exception is approved by Sunday Service.
 

Weather-Related Cancellations

For the safety of our team and to ensure quality results, Sunday Service reserves the right to reschedule services due to unsafe weather conditions. Customers will have the option to transfer their deposit to a new appointment or receive a refund if Sunday Service cancels the appointment.
 

How to Cancel or Reschedule

Please contact us at hello@sundayservicedetail.com as soon as possible. Cancellation notice is measured from the time we receive your request.

Weather & Service Conditions Policy

At Sunday Service Mobile Detail, customer satisfaction and safety are our priorities. Because our services are performed outdoors at your home or workplace, certain conditions may affect our ability to complete a scheduled detail.
 

Weather Conditions

Services may be delayed, rescheduled, or canceled due to thunderstorms, lightning, heavy rain, high winds, or other unsafe weather conditions.

If Sunday Service determines that weather prevents us from safely completing your appointment, your 25% deposit may be transferred to a rescheduled appointment or refunded at your request.
 

Vehicle Condition & Additional Charges

Our advertised prices are starting rates. Final pricing depends on vehicle size, condition, and the services requested.

Excessive pet hair, mud, staining, bodily fluids, unusual odors, or heavily neglected interiors may require additional cleaning and incur additional charges.

Any additional charges will be discussed with the customer and must be approved before the additional work begins.
 

Service Location & Accessibility

Customers must provide a safe, accessible location with adequate space for our equipment and technicians to work.

Sunday Service supplies its own water and power for mobile detailing appointments.

We reserve the right to postpone or decline services when conditions present a safety hazard.
 

Service Limitations

While we strive for outstanding results, certain stains, odors, scratches, discoloration, and preexisting damage may not be completely removable.

Results depend on the vehicle’s existing condition, materials, and the limitations of professional cleaning methods.

Sunday Service will communicate any significant concerns identified during the initial vehicle inspection.

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